Justori BusinessTechnical Specification
Justori, Justell, Juspro, Jusbiz
Customer Support
| Features | Status |
|---|---|
| Access Controls/Permissions | |
| Activity Dashboard | |
| Activity Tracking | |
| Alerts/Notifications | |
| API | |
| Application Management | |
| Call Center Management | |
| Chat/Messaging | |
| Client Portal | |
| Communication Management | |
| Configurable Workflow | |
| Customer History | |
| Customizable Branding | |
| Customizable Fields | |
| Customizable Forms | |
| Customizable Reports | |
| Customizable Templates | |
| Email Management | |
| Email Templates | |
| Event Triggered Actions | |
| Feedback Management | |
| Help Desk Management | |
| Interaction Tracking | |
| Inventory Management | |
| Knowledge Base Management | |
| Real Time Analytics | |
| Real Time Data | |
| Real Time Notifications | |
| Reporting & Statistics | |
| Reporting/Analytics | |
| Role-Based Permissions | |
| Search/Filter | |
| Self Service Portal | |
| Service Level Agreement (SLA) Management | |
| Social Media Integration | |
| SSL Security | |
| Support Ticket Management | |
| Tagging | |
| Website Integration | |
| Widgets | |
| Workflow Management |
Task Management
| Features | Status |
|---|---|
| Access Controls/Permissions | |
| Activity Dashboard | |
| Activity Tracking | |
| Alerts/Notifications | |
| Assignment Management | |
| Commenting/Notes | |
| Create Subtasks | |
| Email Management | |
| Email-to-Task Conversion | |
| Real Time Notifications | |
| Search/Filter | |
| Status Tracking | |
| Task Editing/Updating | |
| Task Management | |
| Task Planning | |
| Task Progress Tracking | |
| Task Scheduling | |
| Task Tagging |
Oral Review and Podcast
| Features | Status |
|---|---|
| Attaching of Text, Documents, Images | |
| Customisation of Website Display | |
| Social Media Distribution | |
| Website Integration | |
| Time-bound Deferral of Negative Review | |
| Android Library for Podcast | |
| Direct Production on Mobile Device | |
| Duration independence | |
| Editing of Podcast | |
| Export, Import | |
| Multiple Listening Alerts by Categories | |
| Multi-Episode Podcast | |
| Public and Restricted Access | |
| Social Media Properties | |
| Third Party Collaboration | |
| Third Party Podcast Integration | |
| Third Party Podcast Processing | |
| Unique URL for each podcast |
